Average Score (113 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

113 Ratings

4.7 Average

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  • Richard C.12-24-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Excellent service. Updates. Discussion on recalls that were announced along with time to complete. As I was under a time constraint, charges to services occurred in which shorter services grouped and longer services reschedule till after the holidays. Also allowed for better schedule of loaner cars.

  • Patrick B.12-23-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Great experience purchasing my GTI. CJ was quick and very knowledgable.

  • Karen P.12-21-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I spent over 1600 dollars and my washer fluid was not filled. I know this petty but to me thats part of full service. Light came on a day after service and I had to fill it. Its the little things you remember qhen picking a place for service. I will remeber that.

  • Jodi T.12-20-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Jerry M.12-19-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    All was good except that you've apparently been hacked as I got phony e mails that asked for info to obtain my bank info.

  • Garrett D.12-13-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Jennifer P.12-11-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

  • Ely B.12-11-2024

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

  • Shannon M.12-06-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

  • James S.11-29-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Friendly service professionals completed service in a timely manner.