Average Score (122 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

122 Ratings

4.7 Average

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  • Pamela M.11-17-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    The sensors on the right side of my car continually go off for no reason. The only solution option was a very expensive brake job which my care does not need. After spending $200+ for no solution, I left the dealership and the right sensors started going off again

  • Stefka Z.11-10-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Heather M.11-04-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    5

  • Robert W.11-04-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2021

    Friendly service. Would like to see an oil change and tire rotation take a little less time than 2 hours when I had scheduled an appointment. Not a huge concern since I dropped off and picked up later but trying to give some area of improvement.

  • Paola G.11-03-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Mark G.11-03-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Christopher B.11-01-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    great experience, needed oil change and tires rotated, received a video (very nice), they even replaced the factory defective since new wiper blades, at a cost to me... a simple car wash would be nice.

  • John N.10-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Joy Z.10-27-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Kathleen J.10-26-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024