The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Richard C.12-24-2024
TYPE:ServiceMODEL:ID.4YEAR:2023
Excellent service. Updates.
Discussion on recalls that were announced along with time to complete. As I was under a time constraint, charges to services occurred in which shorter services grouped and longer services reschedule till after the holidays. Also allowed for better schedule of loaner cars.
Patrick B.12-23-2024
TYPE:SalesMODEL:Golf GTIYEAR:2024
Great experience purchasing my GTI. CJ was quick and very knowledgable.
Karen P.12-21-2024
TYPE:ServiceMODEL:AtlasYEAR:2019
I spent over 1600 dollars and my washer fluid was not filled. I know this petty but to me thats part of full service. Light came on a day after service and I had to fill it. Its the little things you remember qhen picking a place for service. I will remeber that.
Jodi T.12-20-2024
TYPE:ServiceMODEL:AtlasYEAR:2018
Jerry M.12-19-2024
TYPE:ServiceMODEL:ID.4YEAR:2023
All was good except that you've apparently been hacked as I got phony e mails that asked for info to obtain my bank info.
Garrett D.12-13-2024
TYPE:ServiceMODEL:TiguanYEAR:2022
Jennifer P.12-11-2024
TYPE:ServiceMODEL:Golf GTIYEAR:2024
Ely B.12-11-2024
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
Shannon M.12-06-2024
TYPE:SalesMODEL:TiguanYEAR:2024
James S.11-29-2024
TYPE:ServiceMODEL:TiguanYEAR:2024
Friendly service professionals completed service in a timely manner.