Average Score (113 reviews):4.7

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

113 Ratings

4.7 Average

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  • George S.03-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Good service, no issues noted.

  • Patricia C.03-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    The desk guy tried to sell more that $5000.00 in services. He was Polite and Professional but all those services were way too much at one time. You should give the customer a page which includes the recommended services and the cost of those services.

  • Myra H.03-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Ashleigh I.03-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    The buying process was quick and simple. The salesman was knowledgeable, kind, and not pushy.

  • Warren H.03-04-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    They are always friendly and polite and fix what needs fixed on my car without trying to scare you into spending a bunch of money on things you didn't go there for.

  • Pamela M.03-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    service consultant was considerate and professional, and made sure I understood what needed to be done and a complete review of the vehicle's status/condition.

  • Brian R.03-03-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    The service person blew off my concerns about the poor battery performance of my ID 4.

  • Ken A.03-02-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

  • Amelia P.02-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Nicholas B.02-22-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Working with CJ and Jesse was an easy experience. They got things done in a timely manner and I wasn’t there all day. Jesse was up front about everything and worked with my budget.